Refund and Returns Policy
This is the returns and refunds policy of Sterling Trade Furniture.
Contact: info@sterlingtradefurniture.com
Returns and Refunds
We accept returns for faulty or damaged items if reported within 48 hours of collection or delivery. However, we do not offer refunds or exchanges for change-of-mind purchases.
All products are sold as described, and customers are responsible for ensuring they meet their specific requirements before purchase. We do not accept liability for misuse, incorrect installation, or damages resulting from self-assembly. Any modifications made to products after purchase will void any warranties or guarantees.
Some products may come with manufacturer warranties, but these do not cover accidental damage, misuse, or general wear and tear.
To report a faulty or damaged item, email info@sterlingtradefurniture.com within 48 hours of collection or delivery. Include your order details and photographs of the fault or damage.
These returns terms also appear in our Terms and Conditions.