Privacy Policy
This privacy policy explains how Sterling Trade Furniture handles personal information collected through https://sterlingtradefurniture.com. Last updated: 27 October 2026.
Contact: Sterling Trade Furniture, email info@sterlingtradefurniture.com.
Who we are
Sterling Trade Furniture operates this website at https://sterlingtradefurniture.com. For privacy questions, email info@sterlingtradefurniture.com.
Information we collect
- Contact details you send us, including your name, email address, phone number if you provide one, and the content of your message.
- Order and account details, including delivery address, billing details, products ordered, and correspondence about that order.
- Technical data such as IP address, browser type, and cookie identifiers used to run the site, keep you signed in, and protect against misuse.
How we use information
- To reply to enquiries and provide customer support.
- To take and fulfil orders, arrange delivery, and handle returns or refunds.
- To process payments through the payment provider you choose at checkout.
- To keep the website secure and meet legal and accounting duties.
Who we share information with
We share information only as needed to run the store. That can include payment providers such as Revolut, delivery partners, website hosting, and professional advisers where the law requires it. We do not sell personal information.
Cookies
The site uses cookies to remember basket and account sessions, to keep the store working, and to understand basic site use. You can block cookies in your browser. Some shop features, including checkout, may not work if you do.
How long we keep information
We keep enquiry and order records for as long as needed to complete the order, handle complaints, and meet tax and accounting rules. We then delete or anonymise them unless we must keep a record for longer.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Email info@sterlingtradefurniture.com. You can also complain to the Information Commissioner’s Office.