Terms and Conditions

These terms are the terms of Sterling Trade Furniture. Questions can be sent to info@sterlingtradefurniture.com.

A Legal Disclaimer

The information provided on this website and in-store is for general guidance only. While we strive to ensure all details, product descriptions, and information are accurate, Sterling Trade Furniture accepts no responsibility for errors, omissions, or inaccuracies.

All products are sold as described, and customers are responsible for ensuring they meet their specific requirements before purchase. We do not accept liability for misuse, incorrect installation, or damages resulting from self-assembly. Any modifications made to products after purchase will void any warranties or guarantees.

While we make every effort to maintain stock levels, availability may change without notice, and we cannot guarantee that all products will always be in stock. Delivery times are estimates only and may be subject to change due to factors beyond our control, such as courier delays or supply chain issues.

By purchasing from Sterling Trade Furniture, you agree that we shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products and services.

For further details, please refer to our Terms and Conditions or contact us directly at info@sterlingtradefurniture.com.

Terms and Conditions – The Basics

At Sterling Trade Furniture, we aim to provide high-quality furniture at unbeatable trade prices, ensuring a straightforward and transparent shopping experience. To keep things clear, here are the key points of our Terms and Conditions:

Ordering and Payment – All purchases must be made in-store or via direct enquiry. Orders are confirmed only once full payment or a deposit has been received.
Collection and Delivery – Customers can collect items directly from our warehouse. We offer delivery services across London and surrounding areas, with charges depending on location and order size.
Stock Availability – While we strive to keep our warehouse fully stocked, product availability may change without notice. We recommend contacting us before visiting for specific items.
Returns and Refunds – We accept returns for faulty or damaged items if reported within 48 hours of collection or delivery. However, we do not offer refunds or exchanges for change-of-mind purchases. See our Refund and Returns Policy.
Assembly Services – Some furniture comes pre-assembled, while others require assembly. If needed, we offer an assembly service for an additional charge, depending on the product and location.
Liability and Warranties – Some products may come with manufacturer warranties, but these do not cover accidental damage, misuse, or general wear and tear.

Need More Information?

If you have any questions about our terms, policies, or services, don’t hesitate to get in touch. Our team is happy to help. Email info@sterlingtradefurniture.com.